Frequently Asked Questions
What is Carte?
Carte is a mindful grocery companion that helps you plan your grocery list, track expiring items, and discover tailored recipes.
Is Carte free to use?
Yes, Carte is free to use with some advanced features that require a subscription. Subscription details, including pricing and renewal terms, are shown in the app before purchase.
Does Carte work offline?
Carte is optimized for online use. While most features remain available offline, certain functionalities—such as generating, saving, deleting, and viewing recipes—require an active internet connection.
How do I track expiring items?
Simply add items to your pantry and set their expiration dates. Carte will remind you before they expire.
Can I get recipe suggestions?
Yes! Carte suggests recipes based on the ingredients you have and your preferences.
Note: Generating recipes based on your groceries and custom comments is available with a paid subscription.
How do I share my grocery list?
To share your grocery list, click the Copy button in the top-right corner. The list will be copied to your clipboard, and you can then paste and share it using any method you prefer.
How do I reset my password?
You can reset your password from the sign-in screen by selecting Forgot password? and following the instructions.
Is my data private?
Yes. Your data is private and never sold. Please see our Privacy Policy for full details.
How do I delete my account?
You can delete your account directly from the Profile tab. Once deleted, all of your data will be permanently removed, and this action cannot be undone.
How can I contact support?
You can reach us at hello@onthecarte.com.